Here are some frequently asked questions answered for your convenience.
No. You are more than welcome to use your own travel agent. However, as someone seeking treatment abroad, it would be much easier for you to plan and travel if all aspects of your trip were managed by us. We service individuals and corporate clients on a regular basis and our prices are very competitive.
No. Our hospital/clinic partners will coordinate with you before you are arriving. They will pick you up and drop-off at the airport.
In addition, they will also arrange for shuttle services for you to go to the hospital or clinic as needed.
Upon arrival, you will be given a Turkish local SIM card and phone plan. Since since you are an international patient, a local hospital/clinic representative as well as a designated translator will always maintain regular communication with you via WhatsApp or phone call.
This is totally up to you. We can work with our partners and find you a convenient hotel or apartment (as per your wish) for you.
Alternatively, you can book your own hotel and accommodation yourself.
As long as you book a place close to your treatment location. You will still get free shuttle service regardless of where you stay.
That is not a problem at all. Upon arriving in Turkey, we will arrange free translation services for any document or medical record necessary for your treatment.
Experience the comfort and convenience of staying in our thoughtfully designed apartments. Our apartments feature brightly decorated living rooms, spacious master bedrooms with comfortable double-size beds and ample wardrobe space, and kids’ rooms with adult-sized bunk beds. You’ll find a well-equipped kitchen with all the essentials, including a dishwasher, oven, refrigerator, and more, allowing you to prepare your meals to your liking. In addition, enjoy the benefits of self-controlled heating and air conditioning, large-screen televisions with satellite channels, and cleaning services.
What sets our accommodation apart is the affordability compared to hotels, offering 2+1, 1+1, and studio apartments where you don’t pay extra for additional guests. You’ll have the freedom to cook your meals, ensuring a healthy and cost-effective stay, and even have the convenience of a washing machine to make your visit truly comfortable.
Send us your medical reports. Within 48 hours we will send you a free medical opinion and treatment plan for you along with doctor and hospital credentials.